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The Birth of a Vision We all like to engage with the people who use our products; whether we’re at customer sites, figuring out solutions...

We all like to engage with the people who use our products; whether we’re at customer sites, figuring out solutions for complex cases of advanced usage of our products, or meeting developers at the many conferences we visit and speak at. It’s through this deep level of engagement that we started to see patterns in the pains that our users encounter.